Policies
If a subscription stops working within its warranty — 25 days on most products, longer where stated on the product page — we replace it free of charge. Replacements are normally issued the same day you report the issue on WhatsApp.
A full refund is issued if we cannot deliver your order within 24 hours of payment confirmation, or if a replacement cannot be provided within 48 hours of a valid warranty claim.
Refunds are not available for change of mind after delivery, for account misuse (password changes, plan upgrades, exceeding device limits), or for services suspended by the provider due to a violation on your side.
Refunds are returned to the same JazzCash, Easypaisa, NayaPay, UPaisa, crypto wallet or bank account the payment came from, within 1–3 working days of approval.